ITAC Mission to India – Day 2

In Mumbai, Canadian SMEs connect with a global powerhouse with heart

By Randall Mang

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Mumbai – Day 2 of the Information Technologies Association of Canada-led trade mission to India included a personal introduction to one of the nation’s most prolific and socially minded global companies.

For the nine small and medium-sized Canadian firms in attendance, a briefing by senior Tata Communications executive Milind Kulkarni revealed the firm’s welcoming corporate culture as well as its openness to new business opportunities.

Founded in 1868, Tata is today a global conglomerate of more than 100 companies. All told, Tata generates revenues in excess of $100 billion and interests in everything from “salt to software,” said Kulkarni.

EDC Regional manager Sandeep Bhatt says Tata’s ethics, professionalism and the firm’s ownership structure, some 70% of which is held by charitable trusts, have helped make Tata one of India’s most respected companies.

Tata Communications, whose systems facilitate 90% of India’s internet traffic and some 13% of all global voice traffic, is a leading provider of voice and B2B telecom services.

Kulkarni says Tata Communications biggest growth areas are its enterprise- and managed services solutions, which respectively account for 42% and 15% of its $3.2 billion annual revenues.

Perhaps most important to the ITAC mission delegates, Kulkarni outlined Tata Communications interest in commercial collaborations in areas ranging from social media and content management, big data and analytic solutions to gaming, cyber security and data centre co-location opportunities, particularly in The Gulf, Japan and Australia where Tata is targeting growth.

Kulkarni did more that outline Tata’s needs and listen intently as delegates presented their capabilities. Within hours of the meeting, the senior executive was reaching back and advancing discussions with several firms whose services matched Tata’s sprawling interests

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